Special Event Guest Services & Resort Guidelines

Welcome to Shadow Hills RV Resort! The following resort guidelines are designed to make your stay safe & enjoyable.

• Speed Limit: Please observe the 5 MPH speed limit at all times while in the resort.

• Parking: One car per site. Display vehicle pass in your driver’s side window with site # visible or it will be subject to being towed. A Vehicle Pass is required be in the resort. All tent reservations must be escorted to their parking space.

• Quiet Hours: Be courteous to your neighbors – No loud or excessive noise from 12 AM – 8 AM.

• Trash: Please RECYCLE to benefit the environment. Blue bags are for aluminum and plastic. White bags are for trash. Cardboard can be folded and left out. Trash and recycling receptacles are located throughout the park and in front of restrooms. Please keep your site clean at all times. Extra trash bags are available at the Office or from Resort Staff.

• Management: Management is not responsible for any loss due to fire, accident, theft, damages, injury or death of any resident or any guest of resident, property or vehicle of either. It is recommended that you don’t bring valuable items or if you do, please lock them in your vehicle for safety.

• No Refunds: Whether you choose to leave early or are asked to leave the premises.

• Pool: PLEASE NOTE NO LIFEGUARD IS ON DUTY. No persons under the age of 18 without adult supervision. Pool hours are 9 AM -12 AM. No Glass Containers, Beer Bongs, Coolers, Vaping or Smoking in pool area. Complimentary plastic cups are available at the pool grill.

• Clubhouse: The Clubhouse will be open to cool off before and after the concert.

• Restrooms/Showers: We have 4 areas throughout the resort with 20 showers for our guests.

• Security: There will be security at all times. Guests may go in & out of the resort. Wristbands and Vehicle Passes required to reenter. Do not remove or lose your wristband.

• Guests: You can meet Guests at the front gate next to security but they are NOT allowed in the resort without a wristband.

• Drugs/Underage Drinking: All guests under the age of 21 will have a RED wristband. Please do not provide alcohol to any guest with a RED wristband. Should Security find any drugs, underage drinking, or contraband the local authorities will be summoned and guests will be asked to leave with NO REFUNDS.

• Checkout Time: Monday 12:00 Noon; Office Hours: Thursday 9am – 10pm; Friday 8am – 5pm; Sat & Sun 8am – 3pm. Emergency Contact Number: 760-360-4040. Staff at resort 24 hours.

• WiFi: Internet Access is available throughout the resort. WiFi password: TBA

• Coffee: Complimentary coffee is available on the Patio Coffee Bar from 8 am to 11 am.

• Food: Feel free to bring your own food and beverages. GLASS containers are NOT allowed. Shadow Hills RV Resort will also be offering breakfast, lunch and midnight BBQ at affordable prices.

• Ice, Toiletry, Supplies:  These items and more are available for purchase in the office.

• Shuttle Service to festival: Pick up & drop off is on the north side of the Office. Purchase your pass at stagecoachfestival.com.

• Tents: Maximum size for tents and EZ ups are 10 x 10 for each site. Tent and EZ ups must fit on site.

• Ride Services: Yellow Cab of the Desert, 760-340-8294. Taxi, Lyft, Uber Pickup and Food Delivery is at front Gate Only.

• Wind: We have wind advisories during the month of April. Be well prepared with a good tent and EZ Up stakes. Bring your awnings in and put your EZ Up at its shortest setting and take the fabric off before you go to the concerts.

• Charging: Charging stations are located at the club house and outside restroom areas.

• Wristbands: Wristbands MUST be worn at all times during your stay. Vehicle Passes MUST be in your vehicle and tents/RVs at all times during your stay. Vehicle passes and Wristband will be checked on re-entry to the resort. REPLACEMENT WRISTBANDS AND VEHICLE PASSES ARE $100.00 EACH.

• Fires: OPEN FIRES OF ANY KIND ARE NOT ALLOWED IN THE RESORT.

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Top Rated Shadow Hills RV Resort

Shadow Hills RV Resort 40655 Jefferson St, Indio, CA 92203. Ph 760-360-4040